Feature Stories

Houston Mega-Franchisee Group Inks Deal With La Madeleine

HZ LM Casual Foods has purchased 26 La Madeleine locations in Houston, Austin, and Louisiana, while securing development rights for an additional 57 locations.

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Is Your Franchisor in Play?: Unifying Financials for a Possible Sale

For a very long time, franchisees and franchisors maintained an arm's-length relationship: the franchisee sent the franchisor a sales report and a royalty check each month and the franchisor pretty much left them alone.

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Selling Your Business At Maximum Profit

A session at this year's Multi-Unit Franchising Conference featured three experienced franchisees sharing their insight to getting the most out of a business sale.

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Who's Better, Who's Right?

Bain & Company asked leaders of 362 companies if they felt their companies delivered superior customer service. Eighty percent believed that the service they provided was indeed superior.

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Master of Innovation: Hard Work and Determination Are Rewarded

Anand D. (Andy) Patel is the recipient of the 2017 American Dream MVP Award for achieving remarkable success in the U.S. with multiple brands.

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