Feature Stories

Houston-Based Operator Adding More Captain D's

Houston-Based Multi-Brand Operator Kicks Off The Year By Opening The First of Four New Captain D's Locations in The City.

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One Source Communications

5 ways to reduce telecom and IT expenditures for Multi-Location Franchisees

One Source Communications in collaboration with AOTMP, a global research firm, identified 5 ways for fast-growing franchisees to reduce telecom and IT expenditure while increasing operating leverage

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How and Why To Identify Rising Talent

6 Key Indicators That Will Help You Evaluate and Identify Leaders Within your Franchise Company.

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Heads Up!: Is it time to Turn Down the Technology?

In previous columns I've written about relying too heavily on technology if it places a barrier between the customer experience and your brand--and of the need for policies that empower employees to have genuine, flexible interactions with each customer.

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Franchisee Group Signs On for 26 More in Texas and Georgia

Two Multi-Unit Operators Merge to Become Tropical Smoothie Café's Largest Franchisee and Then Sign New Development Agreement.

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